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Terms and Conditions

Here you can find all the terms and conditions for Dunlop related competitions

Website Terms and Conditions of Use Relating to Sumitomo Rubber South Africa (Proprietary) Limited (hereinafter referred to as “SRSA”) and affiliated websites.

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of Sumitomo Rubber South Africa (Pty) Ltd.’s (“SRSA”) website located at the domain name www.srigroup.co.za (“the Website”) and its affiliated websites. By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute content obtained from the website for marketing and other purposes without the express written consent of SRSA.

You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems, or transmitting unlawful material.

Electronic Communications
By using this Website or communicating with SRSA via electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

Copyright and Intellectual Property Rights
SRSA provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by SRSA, its affiliates and/or subsidiaries, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyrights of SRSA, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. SRSA reserves the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

All pictures, writings and detailed features used without the consent of SRSA may be prosecuted. SRSA is not responsible in any manner for the content and the products or services offered on the website where SRSA would be linked by hypertext links or any other type of link. SRSA has no control over these websites and accepts no liability regarding access, content or use of these websites, which includes damages which may result.

Links to Third Party Sites
Links to websites which are operated by third parties are provided as an additional service to you. Such websites are totally independent and beyond our control. SRSA is not liable for the content of any of these third-party websites which you may access via any SRSA website, and accepts no accountability of any kind for the content, the compliance with data protection rules or the usage of such websites. Without limiting the foregoing, SRSA specifically disclaims any responsibility if such sites:

  • infringe any third party's intellectual property rights;
  • are inaccurate, incomplete or misleading;
  • are not merchantable or fit for a particular purpose;
  • do not provide adequate security;
  • contain viruses or other items of a destructive nature; or
  • are libelous or defamatory.

Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. Nevertheless, we do not guarantee, direct or indirect, its correctness, nor are we accountable for any decisions taken based on the information. We make no representation or warranty regarding the information’s correctness, legitimacy and safety. Neither SRSA nor any holding company, affiliate or subsidiary of SRSA, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever and howsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if SRSA is expressly advised thereof.

Privacy
The User may visit the Website without providing any personal information. SRSA is sensitive to the private nature of information you provide to us over the Internet.

Please note that when you use our websites, information can be stored on your computer in the form of cookies. You can choose not to accept these cookies in your browser settings.

SRSA only stores personal information relating to Users of its websites if consent for this has been provided. Personal information of the User is only used to process enquiries on the basis of consent granted by the User for a distinct purpose. Please note that on request, you are entitled to receive information about the personal information relating to you which has been stored. You are also entitled to have the information corrected, blocked or deleted.

Please note that when you use our websites, information can be stored on your computer in the form of cookies. You can choose not to accept these cookies in your browser setting. If you visit any of our websites with social media plug-ins, Internet Explorer will mechanically establish a link to the server on the appropriate network, regardless of whether you use the plug-in or not. The information that you have accessed is shared via this link. If you are logged into a social network during your visit to our website, the information communicated will be associated with your user account. This similarly applies if you interact with a plug-in. Whether you are or are not a member of a social network, your information may be stored by social networks.

When you use the website you may be providing SRSA with your personally identifiable information. In addition, our web servers may, by design, collect web site usage data from you when you visit our website. Website usage data informs us about how our visitors use and navigate our website, including the number and frequency of users to each webpage, their IP address and the length of their stays.

We may combine the personally identifiable information you provide SRSA with other information about you that is accessible to us, including website usage data and information from other sources. We may use this information to allow us to improve your experience on the website, to improve and develop new products, features and services, to provide the relevant departments with aggregate information about our user base and usage patterns, to allow us to personalise the advertising users see based on their personal characteristics or preferences and for other purposes.

We may share such information with third parties to help us improve our content and for the purposes as aforesaid. In addition, we may disclose any information about you to other third parties at our sole discretion. We reserve the right to contact you at any time regarding any problems or questions.

The personally identifiable information we gather about you is kept in restricted access servers. We have safeguards to protect the security, integrity, and privacy of these servers and of your personally identifiable information.

Please note that requests for quotes, containing your personal information, will be sent to relevant tyre dealerships/fitment centers who have been appointed by SRSA as authorised Dunlop dealers, in order to provide a dealer with information for purposes of contacting you in their regular course of business. The dealer is not restricted by SRSA in their use of your data.

SRSA assumes no liability or responsibility whatsoever for any direct or indirect loss or damage arising from your request for a quotation and will not entertain any direct correspondence with anyone in this regard. Your sole cause of action relating to any quotation or occurrences thereof is with the relevant authorised Dunlop dealer Stores and not SRSA.

Choice of Law
This Website is controlled, operated and administered by SRSA from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal, is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between SRSA and the User with regard to the use of the Content and this Website.

Updating of these Terms and Conditions
SRSA reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. If you are discontented with any portion of the website, or with any of these terms of use, your only remedy is to discontinue use of the website. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. The information, software, products, and services included in or available through this website may include inexactitudes or typographical errors. The information on these websites is not binding and is provided solely for information purposes. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

General

  1. By entering any Dunlop Competition, all participants agree to these terms and conditions.
  2. The Promoter of the promotional competition is Sumitomo Rubber South Africa (Pty) Ltd (SRSA).
  3. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Promoter or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members thereof are not eligible to participate in this Competition nor is any person who directly or indirectly controls or is controlled by the Promoter.
  4. All information relating to this promotional competition and published on any promotional or advertising material forms part of these terms and conditions.
  5. The winner of this promotional competition shall be chosen at the Promoter's sole discretion.
  6. In the event of any dispute, the decision of the Promoter will be final and binding on all aspects of this promotional competition.
  7. The Promoter is not liable for the failure of any technical element relating to this promotional competition that may result in an entry not being successfully submitted.
  8. The Promoter reserves the right to substitute the prizes for an alternative prize of equal or greater value should the prize promoted not be available for any reason.
  9. Image Disclaimer: Prize images are for illustration purposes only. The actual prizes may vary.
  10. The Promoter makes no representation, warranty or undertaking whatsoever as to any implied terms and conditions with respect to the prizes in this contest and will not entertain any direct correspondence with anyone in this regard.
  11. The Promoter, its directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability or responsibility whatsoever for any direct or indirect loss or damage arising from a participant's participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
  12. The Promoter may request to publish the winner's names and photographs in any advertising, promotional, print, point of sale or public relations material. The winner will be afforded the opportunity to either accept or to decline this request.
  13. The Promoter will request the right to use photographs of the winner in perpetuity. The winner will be afforded the opportunity to either accept or to decline this request.
  14. The Promoter shall have the right to terminate this promotional competition with immediate effect, prior to any draw having taken place. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, it directors, members, partners, employees, sponsors, agents.
  15. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this competition and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which it reasonably deems necessary.
  16. Participants hereby indemnify and hold harmless the Promoter, its directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
  17. This promotional competition is in no way sponsored, endorsed or administered by, or associated with Twitter, Facebook, Instagram and/or any other social media platform.
  18. Participants must note that any use of profanity, vulgar language, sexist, homophobic, political or racially motivated content or any other form of discrimination, will be removed from the aforementioned social media platforms and the Participant will be automatically disqualified. To avoid disqualification from the Competition, all participants shall also ensure that they do not defame, misrepresent or make disparaging remarks about the Promoter, its products or other people.
  19. These rules shall be governed by the laws of the Republic South Africa. The participant consents to the non-exclusive jurisdiction of the Durban Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
  20. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
  21. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
  22. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including copyright law) or has otherwise infringed the intellectual property of any other person.
  23. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter giving any reason for such disqualification or granting any opportunity for challenge.
  24. By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoter and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.

TERMS AND CONDITIONS FOR THE FREE TYRE WARRANTY CONDUCTED BY SUMITOMO RUBBER SOUTH AFRICA (PTY) LTD (SUMITOMO/’THE PROMOTER”) AS FROM 1 DECEMBER 2020 DUNLOP ZONE, DUNLOP EXPRESS, DUNLOP CONTAINER AND DUNLOP COMMERCIAL DEALERS WILL OFFER CUSTOMERS TYRE WARRANTIES.

Starting date of Dunlop Warranty:
Dunlop Tyre Warranty will be available from 1 December 2020 to all customers of the abovementioned Dunlop Dealerships.

Tyre Warranty:
Tyre Warranty: Subject to the replacement preconditions and exclusions listed below, Sumitomo Rubber South Africa (Pty) Ltd (hereinafter referred to as SRSA) offers customers full replacement of Dunlop tyres purchased at the following dealers wherever they operate within the Republic of South Africa, Botswana, Lesotho, Namibia and Swaziland, but limited to the vehicle class listed below:

  1. For tyres fitted to taxis with the gross vehicle mass of less than 3 500 (three thousand five hundred) kilograms.
  2. For tyres to any other vehicle with the gross vehicle mass of less than 3 500 (three thousand five hundred) kilograms, including and limited to passenger vehicles. Recreational 4x4 vehicles, sport utility vehicles and light commercial vehicles (bakkies), but excluding motor vehicles designed not to be principally on a public road.

The tyres covered under the Dunlop Tyre Insurance is any Dunlop tyre that is sixteen (16) inch or upwards on PCR, the entire SUV Range, and the entire LTR range, excluding 195R14C, purchased by a designated customer at a designated dealer and fitted to the designated vehicle.

This replacement undertaking will remain enforceable by customers:

  1. In the case of tyres fitted to taxis with a gross vehicle mass of less than 3500 (three thousand five hundred) kilogram.
  2. In the case of tyres fitted to any other vehicle with the gross mass of less than 3 500 (three thousand five hundred) kilogram, including and limited to passenger vehicles, recreational 4x4 vehicles, sport utility vehicles and light commercial vehicles (bakkies), but excluding motor vehicles not designed to be used primarily on a public road, for a period of 12 (twelve) months after the purchase invoice is issued to the customer.
  3. In the case of a replacement the exact same tyre (Size, Pattern and Brand) will be replaced, in the unlikely event that the dealer does not have stock of the same tyre, and then a tyre will need to be ordered in. In the event that the replacement tyre is not available for a period longer than two (2) weeks, the dealership can replace the tyre with something similar or next generation tyre, provided it is the same size and brand.

Customers may claim the benefit/s under the replacement undertaking if the following preconditions have been complied with:

  • Customers who wish to receive the benefits of the replacement undertaking must register for the Dunlop Tyre Warranty on the MyTyres App of Dunlop within 7 (seven) days of purchasing a tyre at a participating Dunlop dealer;
  • Customers who have registered for the Dunlop Tyre Warranty must keep a hard copy of their invoice or produce an image which has been uploaded to the MY Tyres App or website of their purchase invoice, as the purchase invoice must be submitted in the event of a claim;
  • Customers must not disclose incorrect or incomplete information when registering for Dunlop Tyre Warranty, as it will lead to the repudiation of your claim under the replacement undertaking;
  • Customers must make sure that the DOT (Serial Number of the tyre) number appears on the invoice that the participating dealer offers.
  • Customers may claim when the tyre suffers irreparable damage during the replacement period while the vehicle is in use on a South African road and in the following countries, Botswana, Lesotho, Namibia and Swaziland and damage must be a result of impact break, cut, or bruise due to uneven road surfaces and potholes.
  • Customers who purchase qualifying tyres from Dunlop Zone, Dunlop Express, Dunlop Commercial or Dunlop Container will be entitled to claim from any of the above mentioned dealerships.

The following damage and/or damage causing events are excluded from the replacement undertaking:

  • Cosmetic damages, atmospheric or chemical damages, damages caused by motor vehicle accidents (claimable from comprehensive insurance) and malicious damage that has been inflicted by the customer or a third party.
  • Loss or damages caused by road traffic accidents, fire, theft, driver abuse and or negligence.
  • Damage suffered before and after the replacement period.
  • Damages to tyres fitted to vehicles that are used as, caravans, trailers, commercial and car hire vehicles, vehicles that are used for off-road sport, vehicles that are used outside the manufacturer’s design intention, for racing, speed testing, or any use of a competitive nature, agricultural vehicles, courier and dispatch services, tow truck, driving tuition or on reliability trails.
  • Standard, SAIA (South African Insurance Association) riot, strike and nuclear exclusions apply.
  • Tyres where the tread limit is below the legal limit of 1.6mm when the replacement claim is lodged.
  • Any damage to the tyre that is recoverable under an existing insurance policy.
  • The cost of repair of any tyre if such a tyre is capable of being repaired. Any loss or damage outside of South Africa, Namibia, Botswana, Lesotho and Swaziland.
  • Wear and Tear: Replacement of tyres that have reached the legal wear limit.
  • Damages to a vehicle resulting from damaged tyre or any object that damaged the tyre and the vehicle.

Replacement Preconditions:
Customers may claim the benefit/s under the replacement undertaking if the following preconditions have been complied with:

  • Customers who wish to receive the benefits of the replacement undertaking must register the Dunlop Tyre Warranty on the MyTyres App of Sumitomo within seven (7) days of purchasing a tyre at a participating Dunlop dealer.
  • Customers who have registered for the Dunlop Tyre Warranty must keep a legible copy of their invoice or produce an image which has been uploaded to the MyTyres App confirming their purchase, as the purchase invoice must be submitted in the event of a claim;
  • Customer claims will be repudiated if it is found that incorrect and incomplete information has been supplied when registering Dunlop Tyre Warranty;
  • Customers will not be registered for the Dunlop Tyre Warranty if the registration document is incomplete before their signature is affixed;
  • Customers must ensure that the DOT (Serial Number on the tyre) number matches the invoice which the participating dealer offers;
  • Customers may claim when the tyre/s suffers irreparable damage during the replacement period whilst the vehicle is in use on a South African road and in the following countries, Botswana, Lesotho, Namibia and Swaziland;
  • Please note that damage must be as a result of an impact break, cut and or bruise due to uneven road surfaces and or potholes;
  • Customers who purchase qualifying tyres from Dunlop Zone, Dunlop Express, Dunlop Commercial or Dunlop Container will be entitled to claim from any of the above mentioned dealerships.
  • The following damage and or damage causing events are excluded from the replacement undertaking:
    1. 1. Cosmetic damages, atmospheric or chemical damages, damages caused by motor vehicle accidents (claimable from comprehensive insurance)
    2. 2. Malicious damage that has been inflicted by the customer or a third party
    3. 3. Loss or damages caused by road traffic accidents, fire, theft, driver abuse and or negligence.
    4. 4. Damage suffered before and after the replacement period.
    5. 5. Damages to tyres fitted to vehicles that are used as:
      1. A. caravans,
      2. B. trailers,
      3. C. commercial and car hire vehicles,
      4. D. vehicles that are used for off-road sport,
      5. E. vehicles that are used outside the manufacturer’s design intention, for racing, speed testing, or any use of a competitive nature, agricultural vehicles, courier and
      6. F. dispatch services, tow truck, driving tuition or on reliability trails.
    6. 7. Standard, SAIA (South African Insurance Association) riot, strike and nuclear exclusions apply.
    7. 8. Tyres where the tread limit is below the legal limit of 1.6mm when the replacement claim is lodged.
    8. 9. Any damage to the tyre that is recoverable under an existing insurance policy.
    9. 10. he cost of repair of any tyre if such a tyre is capable of being repaired. Any loss or damage outside of South Africa, Namibia, Botswana, Lesotho and Swaziland.
    10. 11. Wear and Tear: Replacement of tyres that have reached the legal wear limit.
    11. 12. Damages to a vehicle resulting from damaged tyre or any object that damaged the tyre and the vehicle.

Sumitomo Rubber South Africa (Pty) Ltd TyreLife Warranty

I. Tyres covered by this warranty:
All Sumitomo Rubber South Africa (Pty) Ltd (“Sumitomo Rubber SA) brandedpneumatic tyres bearing the complete description and serial number as required by the ECE regulations R30 or R54.

II. What is warranted and for how long:
Material and workmanship warranty:

  • Every tyre is warranted against defects in material and/or workmanship for the usable life of the original tread, ending when any part of the tyre has worn up to the tread wear indicators (TWI) or for a duration of eight (8) years from the date of manufacture (“TyreLife”).
  • If a tyre becomes unserviceable due to such defect within the legal remaining tread depth, it will be replaced free of charge with a comparable Sumitomo Rubber SA tyre, on a pro rata basis calculated on the remaining pattern depth
  • Pro-rated adjustment credit to the customer will be given based on the percentage of remaining usable tread depth, down to the tread wear indicators. Where no tread wear indicator is present, there will be no credit due.
  • A claim for ride discomfort will be accepted for adjustment only during the first 10% of the original tread depth. Such tyre claim will be replaced free of charge with a comparable Sumitomo Rubber SA tyre. A set of four (4) tyres from the same vehicle will be evaluated individually and adjusted according to each outcome.
  • The Tyre Warranty shall be Transferable for the life of the tyre – Note that those tyres presented for a warranty claim by someone other than the original purchaser, can and will enjoy the benefit of the Tyre Life Warranty for the residue of the period from the date of manufacture only.
  • Special Note to the duration of Tyre Life as defined above – paragraph (a)

What is not covered by this Warranty (Exclusions)

  • Unserviceability as a result of any of the following: road hazard damages (cuts, punctures, bruises, impact breaks), use of incorrect rims, improper fitment to rim, tyre misapplication, improper repair technique or repair materials, improper inflation, overload, irregular wear, rim imbalance and/or damage, defective vehicle mechanical components (example- brakes, suspension, rims), improper suspension alignment, accident, fire, chemical damage, damage from chain use, racing, off-road use, run flat, improper fitment, vandalism, or abuse.
  • Tyres having vital information such as the week code number (date of manufacture) modified and or removed.
  • Tyre failure resulting from a failed repair by a non-accredited Dunlop dealer, example- plug repairs.
  • Tyres that have tread grooves altered from the original design i.e. re-grooving.

**N.B**

  • Any cost of tyre repair or retreading is not covered by this warranty and will be solely borne by the tyre owner
  • All claims will be considered on a case-by-case basis, subject to tyre industry norms and standards as regulated by the prevailing legislation at that time.

DISCLAIMER

  • The Tyre Life Warranty Policy comes into effect from January 2020 onwards.
  • All tyres produced on or after January 2018 will, for the duration of eight (8) years from the date of manufacture, be covered by the above mentioned Tyre Life Warranty Policy.
  • Please note that all tyres produced prior to January 2018 will, for the duration of five (5) years from the date of manufacture, be covered by the terms and conditions relating to the SRSA Limited Warranty Policy & Procedure.

SRSA MILEAGE WARRANTY TERMS AND CONDITIONS

The SRSA Mileage Warranty is issued by SRSA on Dunlop branded products only.

ELIGIBILITY:

  • You, the vehicle registered owner must have just purchased new tyres from an SRSA registered tyre dealer;
  • The mileage warranty will only be valid for every four (4) tyres which are purchased and simultaneously fitted to the same vehicle at the abovementioned tyre dealer;
  • It is compulsory that balancing, and wheel alignment is conducted immediately after fitment of all four (4) tyres at the same tyre dealer;
  • Only selected Dunlop SUV tyres are eligible for the Mileage Warranty;
    • AT3G – 60 000 KMS
    • AT3GM – 60 000 KMS
    • AT25 – 70 000 KMS
    • AT5 – 100 000 KMS

WHAT IS WARRANTED:
Where an eligible tyre fails to achieve the manufacturers mileage standard as set forth in this Limited Warranty Schedule.

WHAT / WHO IS COVERED AND FOR HOW LONG?

  • The registered owner of the vehicle must be the purchaser of the tyres;
  • The tyres must be on/used on the same vehicle/wheels on which the tyres were initially installed;
  • S/he as abovementioned must have the original or legible copy of the purchase invoice;
  • Will only remain valid in South Africa, Swaziland, Lesotho, Namibia and Botswana;
  • Only applies to Dunlop branded tyres and will be honoured at a SRSA registered tyre dealer;
  • Will only be valid if all registration details are fully completed on the Dunlop MyTyres App or SRSA Dealer Portal, and submitted within 7 days of purchasing the qualifying tyres;
  • Will NOT be transferrable upon sale of the vehicle.

THIS LIMITED WARRANTY DOES NOT COVER TYRES THAT BECOME UNSERVICEABLE DUE TO:

  • Tyres fitted for the improper/incorrect use.
  • Road hazards, including but not limited to: Puncture/s, cut/s, impact break/s, stone drill, bruise/s, bulge/s, snag/s, etc.
  • Incorrect use, including but not limited to: vandalism, damage caused by an accident, mechanical defects, driver abuse and or negligence which includes incorrect inflation pressure/s, overloading, tyre spinning, use of an incorrect/improper wheel/s, general misuse, tyre modification and or alteration in any way, shape or form.
  • Damage and or impairment resulting from improper installation, wheel misalignment, or tyre/wheel assembly imbalance.
  • Insufficient or improper maintenance, including, without limitation: failure to rotate tyres as recommended, wheel misalignment, worn suspension components, improper tyre mounting or demounting, tyre/wheel assembly imbalance, or other like vehicle conditions, defects, or characteristics.
  • Damage resulting from under or over inflation.
  • Rapid tread wear or wear-out is not covered under this Mileage Warranty.
  • Flat spotting caused by inappropriate storage or brake-lock;
  • Contamination or degradation by petroleum products and or any other chemicals, fire or other externally generated heat sources, or water or other material trapped inside the tyre during mounting or inflation.
  • The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide (for example, water base sealers or balancing substances) at the time of inflation.
  • Vehicles used for any racing application.
  • Ozone or weather cracking on tyres over eight (8) years from date of purchase.
  • read depth less than the marked tread wear indicator.
  • Failure to follow any of the safety and maintenance recommendations or warnings.

CONDITIONS AND EXCLUSIONS THAT APPLY?

  • Kindly take note that this warranty does not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage.
  • The warranty is limited to eight (8) years from date of manufacture.
  • Kindly take note further that, any and all tyres presented for a claim remains the property of the consumer, and SRSA or any of its subsidiaries will not be held responsible for any loss or damage to said tyres which are in the custody or control of a Dunlop tyre retailer for the purpose of inspection for warranty claims. In the event of a disputed claim, the consumer must make the tyre available for further inspection.
  • Only once a tyre/s is accepted for a claim/s, will the risk pass onto SRSA.
  • SRSA?reserves the right to withdraw the Mileage Warranty on future purchases.
  • SRSA?reserves the right to cancel the Mileage Warranty without prior notice, notwithstanding existing registrations.
  • SRSA reserves the right to remove any tyre pattern or tyre size from this programme without prior notice.

THE MILEAGE WARRANTY AND PROTECTION PLAN REQUIREMENTS:

Requires the purchaser to:

  • Rotate, balance and align the tyres between 7600 kms and 8400 kms after fitment, at a SRSA registered tyre dealer; and complete the maintenance record on the MyTyres app or SRSA Dealer Portal.
  • Keep all invoices and report sheets for maintenance which must thereafter be uploaded onto the app for record purposes.
  • Consistently check the vehicle’s tyre pressure which must be in accordance with the vehicle manufacturer specifications as use of over or under inflated tyres will void the mileage warrant.
  • Ensure that the serial numbers/ production markings of the tyres remain visible at all material times.

MILEAGE WARRANTY PRIVILEGE

If in the event the tyre/s fail to reach the specified mileage, provided that the warranty criteria have been met, this eligible claim can and must be submitted to any SRSA registered tyre dealer for assessment.

An adjustment, if any will be made on the replacement cost of the customer’s next purchase of a new Dunlop tyre. The percentage of the unachieved mileage will equate to the monetary value to be credited on your next purchase. The adjustment cost will exclude VAT, fitment and/or balancing and wheel alignment.

The original purchaser must present the tyre invoice and maintenance invoices as required in the terms and conditions. Please note that the remaining tyre tread cannot not be less than 1.6mm and not greater than 1.8mm.

Kindly note that the maintenance cost/s of having tyre/s fitted, balanced, aligned and or any other service/s that may be required on original and replacement tyres are for the customer’s account.

Continued usage of a tyre which has surpassed the tyre wear indicator will not qualify for any benefit/s associated herewith.

TERMS AND CONDITIONS FOR THE DUNLOP YEAR END PROMOTION CAMPAIGN 2021 CONDUCTED BY SUMITOMO RUBBER SOUTH AFRICA (PTY) LTD (HEREINAFTER REFERRED TO AS “THE PROMOTER”)

THIS PROMOTION WILL REMAIN VALID FROM THE 22ND OF NOVEMBER 2021 TO THE 31ST OF DECEMBER 2021. THOSE WHO PARTICIPATE IN THE CONSUMER CAMPAIGN WILL RECEIVE A FREE PAIR OF DUNLOP BRANDED BINOCULARS VALUED AT TWO HUNDRED AND FIFTY RAND (R250.00)

THE PARTICIPATING DEALERS INCLUDE: - DUNLOP ZONE; DUNLOP COMMERCIAL; DUNLOP EXPRESS; AND DUNLOP CONTAINER DEALERS.

The PROMOTION will commence from the 22nd of November 2021 at 08h00 and will end on the 31st of December 2020 at 20h00, including weekends and public holidays.

IN ORDER TO QUALIFY FOR THE PROMOTION, THE DUNLOP CUSTOMER MUST:

Purchase a minimum of Four (4) DUNLOP tyres from the following categories:

  • PCR - all Dunlop passenger tyres
  • SUV - all Grandtrek and Trakgrip sizes
  • LTR - all Dunlop light truck tyres

Consumers who purchase any four (4) DUNLOP tyres from preselected product categories will qualify for the free Dunlop branded Binoculars.

PROMOTIONAL ITEM:

The promotion is non-refundable, non-transferrable, and may not be exchanged for cash, credit or any other item. The recipient shall accept the promotional item as they are and subject to any terms and conditions of the campaign.

Any customer that purchases 4 or more Dunlop tyres at a participating Dunlop dealer will further get a 20% discount on accommodation at any of the destinations listed below over an eight-week period.

Date range: 19/01/2022 to 16/03/2022

The promotion is non-refundable, non-transferrable, and may not be exchanged for cash, credit or any other item. The recipient shall accept the promotional item as they are and subject to any terms and conditions of the campaign while stocks last.

Any customer that purchases 4 or more Dunlop tyres at a participating Dunlop dealer will further get a 20% discount on accommodation at any of the destinations listed below over the below period.

Date range: 19/01/2022 to 16/03/2022 (Sanparks) and 01/11/2021 to 31/03/2022 (Ezemvelo) 20% DISCOUNT at SANPARKS and EZEMVELO

EZEMVELO KZN WILDLIFE DISCOUNT

Qualifying customers receive a 20% discount on accommodation at ALL Ezemvelo KZN Wildlife parks from 01 November 2021 – 31 March 2022. Customers must email their invoice to vouchers@srigroup.co.za or WhatsApp 082 957 2912 to receive a promo code and link to the Ezemvelo site, where they can book their discounted accommodation

SANPARKS DISCOUNT

Qualifying customers receive a 20% discount on accommodation at selected SANParks parks and camps from 19 January 2022 – 16 March 2022. Customers must email their invoice to vouchers@srigroup.co.za or WhatsApp 082 957 2912 to receive a promo code and link to the SANParks site, where they can book their discounted accommodation.

Parks and/or Camps:

  • Addo Elephant National Park
  • Addo Main Camp
  • Matyholweni Rest Camp
  • Agulhas National Park
  • Agulhas Main Camp
  • Augrabies Falls National Park
  • Bontebok National Park
  • Camdeboo National Park
  • Garden Route National Park
  • Nature’s Valley Rest Camp
  • Storms River Mouth Rest Camp
  • Wilderness Ebb-and-Flow Rest Camp
  • Golden Gate Highlands National Park
  • Glen Reenen Rest Camp
  • Golden Gate Hotel & Chalets
  • Highlands Mountain Retreat
  • Karoo National Park
  • Kruger National Park
  • Bateleur
  • Berg-en-Dal
  • Letaba
  • Mopani
  • Olifants
  • Pretoriuskop
  • Punda Maria
  • Satara
  • Shimuwini
  • Shingwedzi
  • Sirheni
  • Skukuza
  • Skukuza Safari Lodge
  • Talamati
  • Tamboti
  • Mapungubwe National Park
  • Leokwe Rest Camp
  • Limpopo Forest Tented Camp
  • Marakele National Park
  • Bontle Rest Camp
  • Tlopi Tented Camp
  • Mokala National Park
  • Lilydale Rest Camp
  • Mosu Lodge
  • Mountain Zebra National Park
  • Table Mountain National Park
  • Tankwa Karoo National Park
  • Elandsberg Cottages
  • |Ai-|Ais/Richtersveld Transfrontier Park (SA camps only)

DUNLOP ONLINE COMPETITION / GAME

The Dunlop Online competition will be open from 22 November 2021, 08h00 – 31 December 2021, 23h59. The winner will be chosen by the number 1 top score on the Dunlop Online Game Leader board. The winner will be contacted within 1 week of the game being switched off.

The Dunlop online game can be played at www.dunloptyres.co.za, where customers stand a chance to win an all-inclusive (accommodation and meals), R50,000.00 (fifty thousand rand) #BigDrive getaway within South Africa. The qualifying winner will receive the prize, as a fully planned trip closest to their driving location. This prize is non-refundable, non-transferrable, and may not be exchanged for cash, credit or any other item. The recipient shall accept the competition prize as they are and subject to any terms and conditions of the campaign. If a customer wants to top up on the planned trip, the customer will plan and ensure this is done at their own expense, this will NOT be administered by Sumitomo Rubber South Africa. Winner to provide their closest location, name, surname, ID number and cellphone number to the Sumitomo Rubber South Africa team.

HOW TO PLAY THE DUNLOP ONLINE GAME

Step 1 - We'll drop you in one of South Africa's wild places using Google Streetview.

Step 2 - Take a look around and guess where you are by dropping a pin on the map. The closer your pin is to where you are, the more points you score!

Step 3 - You have 5 rounds to get the best score you can.

Step 4 - Submit your score to our leaderboard and challenge your friends by sharing your score to Facebook or Twitter!

DUNLOP SURE

  1. Free tyre insurance for 12 (twelve) months on selected Dunlop tyres.
  2. Valid for PCR 16-inch and above, all SUV, all LTR except 195/14c.
  3. Insurance must be registered using the My Tyres App within 7 (seven) days of purchase.
  4. Exclusively available at any Dunlop store (Dunlop Zone, Dunlop Express, Dunlop Container and Dunlop Commercial) in RSA, Swaziland, Botswana, Namibia and Lesotho.

GENERAL:

  1. By entering THE DUNLOP YEAR END PROMOTION 2021, all participants agree to these terms and conditions.
  2. The Promoter of the promotional competition is Sumitomo Rubber South Africa (Pty) Ltd (Hereinafter Referred to As “The Promoter”).
  3. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
  4. In the event of any dispute, the decision of the Promoter will be final and binding on all aspects of this campaign.
  5. The Promoter, its Directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability and or responsibility whatsoever for any direct or indirect loss or damage arising from a participant’s participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
  6. The Promoter shall have the right to terminate this campaign at any time with immediate effect. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, its Directors, members, partners, employees, sponsors or agents.
  7. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this campaign for any reason which it reasonably deems necessary, at any time.
  8. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
  9. These rules shall be governed by the laws of the Republic South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
  10. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
  11. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
  12. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
  13. The Promoter reserves the right in its absolute discretion to disqualify any participant that has an outstanding account balance.
  14. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
  15. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.

TERMS AND CONDITIONS FOR THE DUNLOP TYRES GRANDTREK UNCHARTED 2021 PROMOTION

CONDUCTED BY SUMITOMO RUBBER SOUTH AFRICA (PTY) LTD (HEREINAFTER REFERRED TO AS “THE PROMOTER”)

THIS PROMOTION WILL REMAIN VALID FROM THE 15TH OF OCTOBER 2021 TO THE 30TH OF NOVEMBER 2021. THOSE WHO PARTICIPATE IN THE PROMOTION WILL STAND A CHANCE TO WIN ONE OF THREE WEBER BRAAI KITS VALUED AT OVER R6,000.00 (SIX THOUSANDS RANDS) EACH

IN ORDER TO QUALIFY FOR THE PROMOTION, THE PARTICIPANT MUST:
Successfully sign up to the Dunlop Tyres mailing list on the URL: https://www.dunloptyres.co.za/grandtrek-uncharted

PROMOTIONAL ITEM:
The promotional is non-refundable, non-transferrable, and may not be exchanged for cash, credit or any other item. The recipient shall accept the promotional item as is and subject to any terms and conditions of the campaign. The competition draw will take place between 30 November 2021 and 3 December 2021.

GENERAL:

  1. By entering DUNLOP TYRES GRANDTREK UNCHARTED 2021 PROMOTION, all participants agree to these terms and conditions.
  2. The Promoter of the promotional competition is Sumitomo Rubber South Africa (Pty) Ltd (Hereinafter Referred To As “The Promoter”).
  3. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
  4. In the event of any dispute, the decision of the Promoter will be final and binding on all aspects of this campaign.
  5. The Promoter, its Directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability and or responsibility whatsoever for any direct or indirect loss or damage arising from a participant’s participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
  6. The Promoter shall have the right to terminate this campaign at any time with immediate effect. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, it Directors, members, partners, employees, sponsors or agents.
  7. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this campaign for any reason which it reasonably deems necessary, at any time.
  8. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
  9. These rules shall be governed by the laws of the Republic South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
  10. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
  11. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
  12. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
  13. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
  14. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.

Dunlop Easter Consumer Campaign Terms and Conditions
Win a R30 000 curated travel experience with Dunlop

  1. General
    1. This competition is run and promoted by Sumitomo Rubber South Africa (Pty) Ltd (Hereinafter Res “The Promoter”).
    2. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
    3. The Promoter, its Directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability and or responsibility whatsoever for any direct or indirect loss or damage arising from a participant’s participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
    4. The Promoter shall have the right to terminate this competition at any time with immediate effect. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, its Directors, members, partners, employees, sponsors or agents.
    5. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this campaign for any reason which it reasonably deems necessary, at any time.
    6. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
    7. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
    8. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
    9. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
    10. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
    11. The Promoter reserves the right in its absolute discretion to disqualify any participant that has an outstanding account balance.
    12. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
    13. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.
  2. Duration of the Competition
    1. The promotion commences on Monday, 21 March 2022 and ends on Saturday, 30 April 2022 at 22:00, including weekends and public holidays;
    2. Entries received after 22:00 on the Saturday, 30 April 2022, will not be considered for the competition prize.
  3. Qualification for the Competition:
    1. In order to qualify and participate in the Competition, the participant must meet all the following criteria:
      1. Be a permanent resident in any one of the following countries: Republic of South Africa, Swaziland, Lesotho, Botswana and Namibia;
      2. Be 18 years or older;
      3. Have a valid Driver’s license;
      4. Have a valid email address and/or cell phone number; and
      5. Purchase any 4 (Four) Dunlop or Sumitomo products at an authorised Dunlop branded dealer (Dunlop Zone, Dunlop Express, Dunlop Commercial, Dunlop Container) during the competition period.
    2. Failure of a participant to satisfy all the requirements above will result in automatic disqualification from the competition.
  4. Entry Process
    1. Participants will be eligible for entry into the competition by purchasing any 4 (four) Dunlop or Sumitomo tyres at an authorised Dunlop branded dealer (Dunlop Zone, Dunlop Express, Dunlop Commercial and Dunlop Container) during the competition period;
    2. Participants will be eligible for entry to the competition by completion of the submission of a valid invoice, their full names as per their respective Identity Document, Identity Document to be provided to the SRSA Competition WhatsApp number: 082 957 2912 or email address: vouchers@srigroup.co.za;
    3. No other form of entry will be permitted;
    4. Failure to provide the full details as per 4.2 above will result in automatic disqualification from the competition.
  5. Competition Prize
    1. The total value of the competition prize is a curated travel plan that is limited to a maximum value of R 30 000 (Thirty thousand rand). 7 (Seven) winners will be drawn.
    2. A random draw will be conducted where 1 (one) winner will be drawn per region in South Africa. The draw will be conducted as per this competition policy;
    3. The winner shall accept the elected competition prize as presented, subject to any terms and conditions of the prize;
    4. The winner shall collect the prize from a location selected by the Promoters, and will be responsible for their travel and related expenses over and above the R30 000 (Thirty Thousand Rand) curated travel experience;
    5. Substitution, assignment or ceding of the prize is strictly prohibited;
    6. The prize is delivered voetstoots and without insurance, which is the responsibility of the winner;
    7. The prize is non-transferable, and not exchangeable for credit or any other item;
    8. The anticipated prize is a curated travel experience to the destination of their choice up to the value of R 30 000 (Thirty thousand rand); and is subject to change without notification;
    9. The travel will be arranged through a nominated travel partner A2Z Travel (Jash@atoztravel.co.za).
    10. The winner shall be liable for any taxes or any amount raised by the South African Revenue Services;
    11. In the event of the winner residing outside the Republic of South Africa, the winner will be liable for any taxes, levies, duties or any other costs raised on the prize by any authority of their country;
    12. The winner will be required to:
      1. Confirm and acknowledge receipt of their prize;
      2. Furnish the Promoter with a copy of their Identity document, Valid driver’s license as well as the copy of the invoice entered as proof of purchase of the tyres purchased at an authorised Dunlop branded dealer.
  6. Awarding of Prizes
    1. The prize/s will be awarded to the winner selected through a random draw which will be conducted on 30 May 2022;
    2. The winner will be notified telephonically or via e-mail, within 14 (fourteen) days of the draw taking place;
    3. If the winner cannot be successfully contacted following all reasonable and diligent attempts to do so, the Promoter reserves the right to draw another winner in substitution thereof after 7 (seven) working days;
    4. Should the winner be unable to claim their prize within 30 (thirty) days of receipt of notification to claim the prize, the prize will automatically be forfeited to the Promoters.
  7. POPIA Consent
    1. The winner consents to the publishing of their personal details, including but not limited to their name, surname, photograph and location on the Promoter’s website and other marketing material;
    2. The winner agrees to have their photograph taken at the time of handover of the prize;
    3. The winner indemnifies the Promotor from any liability for claims in terms of the Protection of Personal Information Act;
    4. Determination of the prize, disqualification of participants or any other related decision is at the sole discretion and any pronouncement will be considered as final and binding on all participants;
    5. By entering the competition, all participants agree to these terms and conditions.

  1. General
    1. This competition is run and promoted by Sumitomo Rubber South Africa (Pty) Ltd (Hereinafter Res “The Promoter”).
    2. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
    3. The Promoter, its Directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability and or responsibility whatsoever for any direct or indirect loss or damage arising from a participant’s participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
    4. The Promoter shall have the right to terminate this competition at any time with immediate effect. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, its Directors, members, partners, employees, sponsors or agents.
    5. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this campaign for any reason which it reasonably deems necessary, at any time.
    6. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
    7. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
    8. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
    9. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
    10. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
    11. The Promoter reserves the right in its absolute discretion to disqualify any participant that has an outstanding account balance.
    12. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
    13. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.
  2. Duration of the Competition
    1. The competition commences on Friday, 1 April 2022 at 00:01 and ends on Saturday, 31 December 2022 at 23:59, including weekends and public holidays;
    2. Entries received before or after the competition duration will not be considered for the prize.
  3. Qualification for the Competition:
    1. In order to qualify and participate in the Competition, the participant must meet all the following criteria:
      1. Be a permanent resident in any one of the following countries: South Africa, Eswatini;
      2. Be 18 years or older;
      3. Have a valid email address and/or cell phone number; and
      4. Visit the Dunlop tyres website and request a quote from any listed Dunlop Dealership during the competition period.
    2. Failure of a participant to satisfy all the requirements above will result in automatic disqualification from the competition.
  4. Entry Process
    1. Participants will be automatically eligible for entry into the competition by visiting the Dunlop Tyres website and requesting a quote from an authorised Dunlop Dealership during the competition period.
    2. No other form of entry will be permitted;
  5. Competition Prize
    1. The winner will receive the set of tyres as stipulated on the quote, up to the value of R10,000.00 (Ten thousand rand). If in the unlikely event the tyres stipulated on the quote are unavailable, the winner will receive the value of the tyres as stipulated on the quote in cash up to the value of R10,000.00 (Ten thousand rand). If the winner has already purchased the set of Dunlop or Sumitomo branded tyres as stipulated on the quote; he/she must produce a valid tax invoice, indicating such, and will be paid the value of the quote in cash up to the value of R10,000.00 (Ten thousand rand). All cash payments will be transferred electronically to the winners bank account.
    2. A random draw will be conducted where one winner per month will be drawn for the period 1 April 2022 to 31 December 2022. The draw will be conducted as per this competition policy;
    3. The winner shall accept the elected competition prize as presented, subject to any terms and conditions of the prize;
    4. Substitution, assignment or ceding of the prize is strictly prohibited;
    5. The prize is non-transferable, and not exchangeable for credit or any other item;
    6. The anticipated prize is a set of tyres or cash back on your tyre purchase to the value of R 10 000, 00 (Ten thousand rand); and is subject to change without notification;
    7. The winner shall be liable for any taxes or any amount raised by the South African Revenue Services;
    8. The winner will be required to:
      1. Confirm and acknowledge receipt of their prize;
      2. Furnish the promoter with a copy of their identity document, Valid driver’s license, a copy of the valid Click2Fit quote request and/or a copy of the invoice as proof of purchase of the tyres purchased at an authorised Dunlop branded dealer listed on the Dunlop Tyres website (https://www.dunloptyres.co.za).
  6. Awarding of Prizes
    1. The prize/s will be awarded to the winner selected through a random draw which will be conducted on the first week of the next month respectively, based on the entries from the previous month;
    2. The winner will be notified telephonically or via e-mail, within fourteen (14) days of the draw taking place;
    3. If the winner cannot be successfully contacted following all reasonable and diligent attempts to do so, the Promoter reserves the right to draw another winner in substitution thereof after seven (7) working days;
    4. Should the winner be unable to claim their prize within thirty (30) days of receipt of notification to claim the prize, the prize will automatically be forfeited to the Promoters.
  7. POPIA Consent
    1. The winner consents to the publishing of their personal details, including but not limited to their name, surname, photograph and location on the promoter’s website, social media accounts and other marketing material;
    2. The winner agrees to have their photograph taken at the time of handover of the prize;
    3. The winner indemnifies the Promotor from any liability for claims in terms of the Protection of Personal Information Act.
    4. Determination of the prize, disqualification of participants or any other related decision is at the sole discretion and any pronouncement will be considered as final and binding on all participants.
    5. By entering the competition, all participants agree to these terms and conditions.