Terms and Conditions

Website Terms and Conditions of Use Relating to Sumitomo Rubber South Africa (Proprietary) Limited T/A Dunlop Tyres South Africa (DTSA) and affiliated websites.

These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of Sumitomo Rubber South Africa (Pty) Ltd.'s T/A Dunlop Tyres South Africa ("DTSA") website located at the domain name www.dunloptyres.co.za ("the Website") and its affiliated websites. By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained from the website for marketing and other purposes without the consent of DTSA.

You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems, or transmitting unlawful material.

Electronic Communications
By using this Website or communicating with DTSA via electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

Updating of these Terms and Conditions
DTSA reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. If you are discontented with any portion of the website, or with any of these terms of use, your only remedy is to discontinue use of the website. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. The information, software, products, and services included in or available through this website may include inexactitudes or typographical errors. The information on these websites is not binding and is provided solely for information purposes. It is the User's obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights
DTSA provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by DTSA, its affiliates and/or subsidiaries, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content"). All such proprietary works, and the compilation of the proprietary works, are copyrights of DTSA its affiliates or subsidiary, or any other third party owner of such rights ("the Owners"), and is protected by South African and international copyright laws. DTSA reserves the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. Links to websites functioned by third parties are provided as an additional service to you. Such websites are totally independent and beyond our control. DTSA is not liable for the content of any of these third-party websites which you may access via any DTSA website, and accepts no accountability of any kind for the content, the compliance with data protection rules or the usage of such websites. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. Nevertheless, we do not guarantee, direct or indirect, its correctness, nor are we accountable for any decisions taken based on the information. We make no representation or warranty regarding the information's correctness, legitimacy and safety. Neither DTSA nor any holding company, affiliate or subsidiary of DTSA, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever and howsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if DTSA is expressly advised thereof.

Privacy: Casual surfing
The User may visit the Website without providing any personal information. DTSA only stores personal information relating to users of its websites if consent for this has been agreed. The only information which is kept relates to the date and time of the visit, the sites visited, the name of the internet service provider concerned and that of the website from which the user accessed a DTSA site. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. DTSA uses this information to determine use of the Website, and to improve Content thereon. DTSA assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. Personal information of the user is only used to process enquiries, on the basis of consent granted by the user for a distinct purpose. Please note that when you use our websites, information can be stored on your computer in the form of cookies. You can choose not to accept these cookies in your browser settings. Please note that on request, you are entitled to receive, free of charge, information about the personal information relating to you which has been stored. You are also entitled to have the information corrected, blocked or deleted.

If you visit any of our websites with social media plug-ins, Internet Explorer will mechanically establish a link to the server on the appropriate network, regardless of whether you use the plug-in or not. The information that you have accessed is shared via this link. If you are logged into a social network during your visit to our website, the information communicated will be associated with your user account. This similarly applies if you interact with a plug-in. Whether you are or are not a member of a social network, your information may be stored by social networks.

Choice of Law
This Website is controlled, operated and administered by DTSA from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal, is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between DTSA and the User with regard to the use of the Content and this Website.

General

1. By entering any Dunlop Competition, all participants agree to these terms and conditions.
2. The Promoter of the promotional competition is Sumitomo Rubber South Africa (Pty) Ltd (SRSA).
3. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Promoter or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members thereof are not eligible to participate in this Competition nor is any person who directly or indirectly controls or is controlled by the Promoter.
4. All information relating to this promotional competition and published on any promotional or advertising material forms part of these terms and conditions.
5. The winner of this promotional competition shall be chosen at the Promoter's sole discretion.
6. In the event of any dispute, the decision of the Promoter will be final and binding on all aspects of this promotional competition.
7. The Promoter is not liable for the failure of any technical element relating to this promotional competition that may result in an entry not being successfully submitted.
8. The Promoter reserves the right to substitute the prizes for an alternative prize of equal or greater value should the prize promoted not be available for any reason.
9. Image Disclaimer: Prize images are for illustration purposes only. The actual prizes may vary.
10. The Promoter makes no representation, warranty or undertaking whatsoever as to any implied terms and conditions with respect to the prizes in this contest and will not entertain any direct correspondence with anyone in this regard.
11. The Promoter, its directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors assume no liability or responsibility whatsoever for any direct or indirect loss or damage arising from a participant's participation in this promotional competition and will not entertain any direct correspondence with anyone in this regard.
12. The Promoter may request to publish the winner's names and photographs in any advertising, promotional, print, point of sale or public relations material. The winner will be afforded the opportunity to either accept or to decline this request.
13. The Promoter will request the right to use photographs of the winner in perpetuity. The winner will be afforded the opportunity to either accept or to decline this request.
14. The Promoter shall have the right to terminate this promotional competition with immediate effect, prior to any draw having taken place. In such event, all participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoter, it directors, members, partners, employees, sponsors, agents.
15. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this competition and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which it reasonably deems necessary.
16. Participants hereby indemnify and hold harmless the Promoter, its directors, members, agents, advisors, suppliers, partners, employees, sponsors and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this competition and/or use of the prize.
17. This promotional competition is in no way sponsored, endorsed or administered by, or associated with Twitter, Facebook, Instagram and/or any other social media platform.
18. Participants must note that any use of profanity, vulgar language, sexist, homophobic, political or racially motivated content or any other form of discrimination, will be removed from the aforementioned social media platforms and the Participant will be automatically disqualified. To avoid disqualification from the Competition, all participants shall also ensure that they do not defame, misrepresent or make disparaging remarks about the Promoter, its products or other people.
19. These rules shall be governed by the laws of the Republic South Africa. The participant consents to the non-exclusive jurisdiction of the Durban Magistrates Court, in respect of all matters arising out of or in connection with the Competitions or these rules.
20. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
21. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
22. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including copyright law) or has otherwise infringed the intellectual property of any other person.
23. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter giving any reason for such disqualification or granting any opportunity for challenge.
24. By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoter and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.

TERMS AND CONDITIONS FOR THE 12 MONTH “ALL ROAD HAZARD GUARANTEE” CONDUCTED BY SUMITOMO RUBBER SOUTH AFRICA (PTY) LTD (SUMITOMO/’THE PROMOTER”)
AS FROM 1 AUGUST 2022 DUNLOP ZONE, DUNLOP EXPRESS, DUNLOP CONTAINER AND DUNLOP COMMERCIAL DEALERS WILL OFFER CUSTOMERS A 12 MONTH “ALL ROAD HAZARD GUARANTEE”.

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Starting date of 12 Month Dunlop “All Road Hazard Guarantee”:
Dunlop Tyre Warranty will be available from 1 August 2022 to all customers of the abovementioned Dunlop Dealerships.

Dunlop 12 Month All Road Guarantee:

Subject to the replacement preconditions and exclusions listed below, Sumitomo Rubber South Africa (Pty) Ltd (hereinafter referred to as SRSA) offers customers full replacement of Dunlop tyres purchased at dealers listed below:

• Dunlop Zone
• Dunlop Express
• Dunlop Container
• Dunlop Commercial

wherever they operate within the Republic of South Africa, Botswana, Lesotho, Namibia, and Swaziland, but limited to the vehicle class listed below:

1. For tyres fitted to taxis with the gross vehicle mass of less than 3 500 (three thousand five hundred) kilograms.
2. For tyres vehicles with the gross vehicle mass of less than 3 500 (three thousand five hundred) kilograms, including and limited to passenger vehicles. Recreational 4x4 vehicles, sport utility vehicles and light commercial vehicles (bakkies) but excluding motor vehicles designed not to be principally on a public road.
3. The tyres covered under the 12-month Dunlop “All Road Hazard Guarantee is any Dunlop tyre that is PCR 10 inch and upwards, the entire SUV Range, and the entire LTR range, purchased by a designated customer at a designated dealer and fitted to the designated vehicle.

This replacement undertaking will remain enforceable by customers:

1. In the case of tyres fitted to taxis with a gross vehicle mass of less than 3500 (three thousand five hundred) kilogram.
2. In the case of tyres fitted to any other vehicle with the gross mass of less than 3 500 (three thousand five hundred) kilogram, including and limited to passenger vehicles, recreational 4x4 vehicles, sport utility vehicles and light commercial vehicles (bakkies), but excluding motor vehicles not designed to be used primarily on a public road, for a period of 12 (twelve) months after the purchase invoice is issued to the customer.
3. In the case of a replacement the exact same tyre (Size, Pattern and Brand) will be replaced, in the unlikely event that the dealer does not have stock of the same tyre, then the dealer needs to recommend a replacement tyre as an approved alternative and application as the damaged tyre to the iMPAC claims department.

Customers may claim the benefit/s under the replacement undertaking if the following preconditions have been complied with:

• Customers who wish to receive the benefits of the replacement undertaking must register for the Dunlop 12-month “all road hazard guarantee” on either dealer portal or the official Dunlop we site within 7 (seven) days of purchasing a tyre at a participating Dunlop dealer.
• Customers who have registered for the 12- month Dunlop “All Road Guarantee must keep a hard copy of their invoice or produce an image which has been uploaded to either dealer portal or official Dunlop website of their purchase invoice, as the purchase invoice must be submitted in the event of a claim.
• Customers must not disclose incorrect or incomplete information when registering for Dunlop 12- month “All Road Hazard Guarantee” as it will lead to the repudiation of your claim under the replacement undertaking.
• Customers must make sure that the DOT and manufacturing date appears on the invoice that the participating dealer offers.
• Customers may claim when the tyre suffers irreparable damage during the replacement period while the vehicle is in use on a South African road and in the following countries, Botswana, Lesotho, Namibia and Swaziland and damage must be a result of impact break, cut, or bruise due to uneven road surfaces and potholes.
• Customers who purchase qualifying tyres from Dunlop Zone, Dunlop Express, Dunlop Commercial or Dunlop Container will be entitled to claim from any of the above-mentioned dealerships.

The following damage and/or damage causing events are excluded from the replacement undertaking:

• Cosmetic damages, atmospheric or chemical damages, damages caused by motor vehicle accidents (claimable from comprehensive insurance) and malicious damage that has been inflicted by the customer or a third party.
• Loss or damages caused by road traffic accidents, fire, theft, driver abuse and or negligence.
• Incorrect fitment and or/incorrect size, not according to manufacturer’s specifications.
• Damage suffered before and after the replacement period.
• Damages to tyres fitted to vehicles that are used for off-road sport, vehicles that are used outside the manufacturer’s design intention, for racing, speed testing, or any use of a competitive nature, agricultural vehicles, courier and dispatch services, tow truck, driving tuition or on reliability trails.
• Standard, SAIA (South African Insurance Association) riot, strike and nuclear exclusions apply.
• Tyres where the tread limit is below the legal limit of 1.6mm when the replacement claim is lodged.
• Any damage to the tyre that is recoverable under an existing insurance policy.
• The cost of repair of any tyre if such a tyre is capable of being repaired. Any loss or damage outside of South Africa, Namibia, Botswana, Lesotho and Swaziland.
• Wear and Tear: Replacement of tyres that have reached the legal wear limit.
• Damages to a vehicle resulting from damaged tyre or any object that damaged the tyre and the vehicle.

Dealer Operating Claim Guidelines:

The damaged tyre must:

• Be inspected to ensure that the tyre is irreparable.
• Be inspected to ensure that the tyre has not been maliciously damaged.
• Should the damaged tyre suffer repairable damages, the tyre must be repaired, and the offering will still be valid when the tyre is irreparable.
• Be within 1.6mm tread depth remaining.
• Have pictures taken of the damaged part of the tyre and (Dot Number) and serial number.
• Be kept for a period of 2 weeks from date of claim. All damaged tyres replaced under the 12-month Dunlop “All Road Hazard Guarantee”, must be kept for a period of two (2) weeks as iMPAC Underwriting Managers (PTY) Ltd reserves the right to send a representative to inspect all damaged tyres.
• Have the tyre serial number recorded for auditing purposes when the claim is processed for the customer.

Replacement Tyre Not Available:

If a replacement tyre is not available for a period longer than 2 weeks the dealership must replace the tyre with a similar or next generation tyre of the same size and brand, with the proper authorization from iMPAC Under Writing Managers

1. In the event that a tyre seems to have a manufacturing defect the usual Technical Evaluation Centre claim procedure should be followed and not claimed for on the insurance policy.
2. Please note that the participating dealership will replace a consumer’s tyre and SRSA will replenish the dealership with the next order run.

TERMS AND CONDITIONS FOR THE 18 MONTH FREE TRUCK TYRE INSURANCE CONDUCTED BY SUMITOMO RUBBER SOUTH AFRICA (PTY) LTD (SUMITOMO/’THE PROMOTER”)

AS FROM 1 APRIL 2022 DUNLOP ZONE, DUNLOP EXPRESS, DUNLOP CONTAINER AND DUNLOP COMMERCIAL DEALERS WILL OFFER CUSTOMERS TRUCK TYRE INSURANCE.

Starting date of Dunlop Warranty:
Dunlop Truck & Bus Radial Tyre Warranty will be available from 1 April 2022 to all customers of the abovementioned Dunlop Dealerships.

Tyre Insurance:
Subject to the replacement preconditions and exclusions listed below, Sumitomo Rubber South Africa (Pty) Ltd (hereinafter referred to as SRSA) offers the commercial customer full replacement of Dunlop TBR tyres purchased as detailed below, at the following dealers wherever they operate within the Republic of South Africa, Botswana, Lesotho, Namibia and Swaziland, but limited to the vehicle class listed below:

This replacement undertaking will remain enforceable by customers:

1. iMPAC Underwriting Managers does not replace the tyre for a customer but will place the order for the tyre, the value of the claim is paid out to SRSA and/or Fitment Centre who in turn will either.
   1. replace the tyre within the first six months or
   2. pass a pro-rata remaining tread credit
2. Qualifying tyres will be covered from the date of registration as follows:
   1. For the first six (6) months a tyre, where a claim has been approved by iMPAC Underwriting Managers, will be replace in full with the exact same tyre as in point 1 on the Terms & Conditions.
   2. For the remaining 12 months of cover, where a claim has been approved by iMPAC Underwriting Managers, a credit will be passed to the customer based on the tread left on the tyre claimed. The percentage will be calculated by subtracting the current non-skid tread from the original non-skid tread, and the remaining non-skid tread will be passed as a percentage tread left in credit.

Tread Wear Calculator:

100 ( )%

*Current non-skid = Measured remaining tread depth.

*TWI =Tread Wear Indicator (1.6mm)

*Average Tread Wear Remaining = Average usable tread depth measured across the tyre

Pro-Rata Sliding Scale:
After the initial 6 month 100% replacement period has lapsed, the Tread Wear Calculator will be used to determine the pro-rata credit pay out according to the sliding scale: Example depicted below.

End-User Price
R5,000.00

Remaining Tread mm	Payout Percentage	Payout Value Excluding VAT	Payout Value Including VAT
Month 1 to 6	100%	Replacement Tyre
20mm	85.98%	R4,299.07	R4,943.93
19mm	81.31%	R4,065.42	R4,675.23
18mm	76.64%	3,831.78	R4,406.54
17mm	71.96%	R3,598.13	R4,137.85
16mm	67.29%	R3,364.49	R3,869.16
15mm	62.62%	R3,130.84	R3,600.47
14mm	57.94%	R2,897.20	R3,331.78
13mm	53.27%	R2,663.55	R3,063.08
12mm	48.60%	R2,429.91	R2,794.39
11mm	43.93%	R2,196.26	R2,525.70
10mm	39.25%	R1,962.62	R2,257.01
9mm	34.58%	R1,728.97	R1,988.32
8mm	29.91%	R1,495.33	R1,719.63
7mm	25.23%	R1,261.68	R1,450.93
6mm	20.56%	R1,028.04	R1,182.24
5mm	15.89%	R794.39	R913.55
4mm	11.21%	R560.75	R644.86
3mm	6.54%	R327.10	R376.17
2mm	1.87%	R93.46	R107.48

Customers may claim the benefit/s under the replacement undertaking if the following preconditions have been complied with:

• Customers who wish to receive the benefits of the replacement undertaking must register for the Dunlop Truck Tyre Insurance within 7 (seven) days of purchasing a tyre at a participating Dunlop dealer;
• Customers who have registered for the Dunlop Truck Tyre Insurance must keep a hard copy of their invoice or produce an image which has been uploaded to the dealer portal of their purchase invoice, as the purchase invoice must be submitted in the event of a claim;
• Customers must not capture incorrect or incomplete information when registering for Dunlop Truck Tyre Insurance, as it will lead to the repudiation of your claim under the replacement undertaking;
• Customers must make sure that the DOT and serial number of the tyre appears on the invoice that the participating dealer offers.
• Customers may claim when the tyre suffers irreparable damage during the replacement period while the vehicle is in use on a South African road and in the following countries, Botswana, Lesotho, Namibia and Swaziland and damage must be a result of impact break, cut, or bruise due to potholes or any penetration by an object that causes an injury that's too large to repair.
• Customers who purchase qualifying tyres from Dunlop Zone, Dunlop Express, Dunlop Commercial or Dunlop Container will be entitled to claim from any of the above mentioned dealerships.
• No late registration (after the 7 day registration period) will be allowed for any reason, no manual registrations will be approved by iMPAC. If the tyres are not registered within the seven (7) day period, the tyres will not carry the Dunlop Truck Tyre Insurance.

The following damage and/or damage causing events are excluded from the replacement undertaking:

• Cosmetic damages, atmospheric or chemical damages, damages caused by motor vehicle accidents (claimable from comprehensive insurance) and malicious damage that has been inflicted by the customer or a third party.
• Loss or damages caused by road traffic accidents, fire, theft, driver abuse and negligence by not following a proactive tyre maintenance program:
  • Incorrect application of the tyre
  • Incorrect tyre inflation and vehicle maintenance
  • Not abiding by recommended speed and load ratings
• Damage suffered before and after the replacement period.
• Damages to tyres fitted to vehicles that are used as fleet vehicle caravans, trailers, commercial and car hire vehicles, vehicles that are used for off-road sport, vehicles that are used outside the manufacturer's design intention, for racing, speed testing, or any use of a competitive nature and agricultural vehicles
• Standard, SAIA (South African Insurance Association) riot, strike and nuclear exclusions apply.
• Any damage to the tyre that is recoverable under an existing insurance policy.
• The cost of repair of any tyre if such a tyre is capable of being repaired. Any loss or damage outside of South Africa, Namibia, Botswana, Lesotho and Swaziland.
• Wear and Tear: Replacement of tyres where the tread is under the 2mm allowed.
• Damages to a vehicle resulting from a damaged tyre or any object that damaged the tyre and the vehicle, or damage to vehicle and or tyre/s due to a motor vehicle accident, such damage will then be covered by the comprehensive insurance.

Dealer Operating Claim Guidelines:
The damaged tyre must:

• All claims must be reported to iMPAC within 14 days from incident.
• Be inspected to ensure that the tyre is irreparable.
• Be inspected to ensure that the tyre has not been maliciously damaged.
• Should the damaged tyre suffer repairable damages, the tyre must be repaired and the offering will still be valid when the tyre is irreparable should the repair fail at a later stage.
• Be within 2 mm tread depth remaining.
• Have pictures taken of the damaged part of the tyre and the DOT and serial number.
• Be kept for a period of 2 weeks from date of claim. All damaged tyres replaced under the Dunlop Tyre Warranty, must be kept for a period of 2 weeks as iMPAC Underwriting Managers (PTY) Ltd reserves the right to send a representative to inspect any and all damaged tyres.
• Have the tyre serial number recorded for auditing purposes when the claim is processed for the customer.

Replacement Tyre Not Available:
In the event that a replacement tyre is not available for a period longer than 2 weeks the dealership can replace the tyre with a similar or next generation tyre of the same size and brand or value

1. In the event that a tyre seems to have a manufacturing defect the usual Technical Evaluation Centre claim procedure should be followed and not claimed for on the insurance policy.
2. Please note that the participating dealership will replace a consumer's tyre and SRSA will replenish the dealership with the next order run.

Cancelation Clause
Bryte/iMPAC reserves the right to terminate this agreement for Dunlop Truck Tyre Insurance at any time, without impact on all products still under risk.

Sumitomo Rubber South Africa (Pty) Ltd TyreLife Warranty

I. Tyres covered by this warranty:
All Sumitomo Rubber South Africa (Pty) Ltd (“Sumitomo Rubber SA) brandedpneumatic tyres bearing the complete description and serial number as required by the ECE regulations R30 or R54.

II. What is warranted and for how long:
Material and workmanship warranty:

• Every tyre is warranted against defects in material and/or workmanship for the usable life of the original tread, ending when any part of the tyre has worn up to the tread wear indicators (TWI) or for a duration of eight (8) years from the date of manufacture (“TyreLife”).
• If a tyre becomes unserviceable due to such defect within the legal remaining tread depth, it will be replaced free of charge with a comparable Sumitomo Rubber SA tyre, on a pro rata basis calculated on the remaining pattern depth
• Pro-rated adjustment credit to the customer will be given based on the percentage of remaining usable tread depth, down to the tread wear indicators. Where no tread wear indicator is present, there will be no credit due.
• A claim for ride discomfort will be accepted for adjustment only during the first 10% of the original tread depth. Such tyre claim will be replaced free of charge with a comparable Sumitomo Rubber SA tyre. A set of four (4) tyres from the same vehicle will be evaluated individually and adjusted according to each outcome.
• The Tyre Warranty shall be Transferable for the life of the tyre – Note that those tyres presented for a warranty claim by someone other than the original purchaser, can and will enjoy the benefit of the Tyre Life Warranty for the residue of the period from the date of manufacture only.
• Special Note to the duration of Tyre Life as defined above – paragraph (a)

What is not covered by this Warranty (Exclusions)

• Unserviceability as a result of any of the following: road hazard damages (cuts, punctures, bruises, impact breaks), use of incorrect rims, improper fitment to rim, tyre misapplication, improper repair technique or repair materials, improper inflation, overload, irregular wear, rim imbalance and/or damage, defective vehicle mechanical components (example- brakes, suspension, rims), improper suspension alignment, accident, fire, chemical damage, damage from chain use, racing, off-road use, run flat, improper fitment, vandalism, or abuse.
• Tyres having vital information such as the week code number (date of manufacture) modified and or removed.
• Tyre failure resulting from a failed repair by a non-accredited Dunlop dealer, example- plug repairs.
• Tyres that have tread grooves altered from the original design i.e. re-grooving.

**N.B**

• Any cost of tyre repair or retreading is not covered by this warranty and will be solely borne by the tyre owner
• All claims will be considered on a case-by-case basis, subject to tyre industry norms and standards as regulated by the prevailing legislation at that time.

DISCLAIMER

• The Tyre Life Warranty Policy comes into effect from January 2020 onwards.
• All tyres produced on or after January 2018 will, for the duration of eight (8) years from the date of manufacture, be covered by the above mentioned Tyre Life Warranty Policy.
• Please note that all tyres produced prior to January 2018 will, for the duration of five (5) years from the date of manufacture, be covered by the terms and conditions relating to the SRSA Limited Warranty Policy & Procedure.

SRSA MILEAGE WARRANTY TERMS AND CONDITIONS

The SRSA Mileage Warranty is issued by SRSA on Dunlop branded products only.

ELIGIBILITY:

• You, the vehicle registered owner must have just purchased new tyres from an SRSA registered tyre dealer;
• The mileage warranty will only be valid for every four (4) tyres which are purchased and simultaneously fitted to the same vehicle at the abovementioned tyre dealer;
• It is compulsory that balancing, and wheel alignment is conducted immediately after fitment of all four (4) tyres at the same tyre dealer;
• Only selected Dunlop SUV tyres are eligible for the Mileage Warranty;
  • AT3G – 60 000 KMS
  • AT3GM – 60 000 KMS
  • AT25 – 70 000 KMS
  • AT5 – 100 000 KMS

WHAT IS WARRANTED:
Where an eligible tyre fails to achieve the manufacturers mileage standard as set forth in this Limited Warranty Schedule.

WHAT / WHO IS COVERED AND FOR HOW LONG?

• The registered owner of the vehicle must be the purchaser of the tyres;
• The tyres must be on/used on the same vehicle/wheels on which the tyres were initially installed;
• S/he as abovementioned must have the original or legible copy of the purchase invoice;
• Will only remain valid in South Africa, Swaziland, Lesotho, Namibia and Botswana;
• Only applies to Dunlop branded tyres and will be honoured at a SRSA registered tyre dealer;
• Will only be valid if all registration details are fully completed on the Dunlop SRSA Dealer Portal, and submitted within 7 days of purchasing the qualifying tyres;
• Will NOT be transferrable upon sale of the vehicle.

THIS LIMITED WARRANTY DOES NOT COVER TYRES THAT BECOME UNSERVICEABLE DUE TO:

• Tyres fitted for the improper/incorrect use.
• Road hazards, including but not limited to: Puncture/s, cut/s, impact break/s, stone drill, bruise/s, bulge/s, snag/s, etc.
• Incorrect use, including but not limited to: vandalism, damage caused by an accident, mechanical defects, driver abuse and or negligence which includes incorrect inflation pressure/s, overloading, tyre spinning, use of an incorrect/improper wheel/s, general misuse, tyre modification and or alteration in any way, shape or form.
• Damage and or impairment resulting from improper installation, wheel misalignment, or tyre/wheel assembly imbalance.
• Insufficient or improper maintenance, including, without limitation: failure to rotate tyres as recommended, wheel misalignment, worn suspension components, improper tyre mounting or demounting, tyre/wheel assembly imbalance, or other like vehicle conditions, defects, or characteristics.
• Damage resulting from under or over inflation.
• Rapid tread wear or wear-out is not covered under this Mileage Warranty.
• Flat spotting caused by inappropriate storage or brake-lock;
• Contamination or degradation by petroleum products and or any other chemicals, fire or other externally generated heat sources, or water or other material trapped inside the tyre during mounting or inflation.
• The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide (for example, water base sealers or balancing substances) at the time of inflation.
• Vehicles used for any racing application.
• Ozone or weather cracking on tyres over eight (8) years from date of purchase.
• read depth less than the marked tread wear indicator.
• Failure to follow any of the safety and maintenance recommendations or warnings.

CONDITIONS AND EXCLUSIONS THAT APPLY?

• Kindly take note that this warranty does not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage.
• The warranty is limited to eight (8) years from date of manufacture.
• Kindly take note further that, any and all tyres presented for a claim remains the property of the consumer, and SRSA or any of its subsidiaries will not be held responsible for any loss or damage to said tyres which are in the custody or control of a Dunlop tyre retailer for the purpose of inspection for warranty claims. In the event of a disputed claim, the consumer must make the tyre available for further inspection.
• Only once a tyre/s is accepted for a claim/s, will the risk pass onto SRSA.
• SRSA?reserves the right to withdraw the Mileage Warranty on future purchases.
• SRSA?reserves the right to cancel the Mileage Warranty without prior notice, notwithstanding existing registrations.
• SRSA reserves the right to remove any tyre pattern or tyre size from this programme without prior notice.

THE MILEAGE WARRANTY AND PROTECTION PLAN REQUIREMENTS:

Requires the purchaser to:

• Rotate, balance and align the tyres between 7600 kms and 8400 kms after fitment, at a SRSA registered tyre dealer; and complete the maintenance record on the SRSA Dealer Portal.
• Keep all invoices and report sheets for maintenance which must thereafter be uploaded onto the app for record purposes.
• Consistently check the vehicle’s tyre pressure which must be in accordance with the vehicle manufacturer specifications as use of over or under inflated tyres will void the mileage warrant.
• Ensure that the serial numbers/ production markings of the tyres remain visible at all material times.

MILEAGE WARRANTY PRIVILEGE

If in the event the tyre/s fail to reach the specified mileage, provided that the warranty criteria have been met, this eligible claim can and must be submitted to any SRSA registered tyre dealer for assessment.

An adjustment, if any will be made on the replacement cost of the customer’s next purchase of a new Dunlop tyre. The percentage of the unachieved mileage will equate to the monetary value to be credited on your next purchase. The adjustment cost will exclude VAT, fitment and/or balancing and wheel alignment.

The original purchaser must present the tyre invoice and maintenance invoices as required in the terms and conditions. Please note that the remaining tyre tread cannot not be less than 1.6mm and not greater than 1.8mm.

Kindly note that the maintenance cost/s of having tyre/s fitted, balanced, aligned and or any other service/s that may be required on original and replacement tyres are for the customer’s account.

Continued usage of a tyre which has surpassed the tyre wear indicator will not qualify for any benefit/s associated herewith.

Dunlop Grandtrek SUV Retail Campaign Terms and Conditions

Buy 4 (four) or more qualifying Dunlop SUV tyres and register for Dunlop Sure Tyre Insurance to receive an exclusive Dunlop branded stainless steel braai grid (“the Incentive”), worth over R1000

1. The promoter of the Campaign is Sumitomo Rubber South Africa (Pty) Ltd t/a Dunlop Tyres South Africa - ("the Promoters").?
2. The name of the Campaign is “SEEK THE HEAT" ("the Campaign").
3. The Campaign will run from 2 April 2025 until 31 May 2025.
4. Participants will qualify after purchasing 4 (four) or more qualifying Dunlop SUV tyres and register for Dunlop Sure Tyre Insurance at any participating authorised Dunlop Branded Store.
5. All information relating to this promotion and published, by the promoter, on any promotional or advertising material, forms part of these terms and conditions.
6. The Incentive is not transferable.?
7. The Incentive is not exchangeable for cash.
8. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors, and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this promotion.
9. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Incentive or these rules.
10. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
11. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
12. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
13. The Promoter reserves the right in its absolute discretion to disqualify any participant that has a criminal record.
14. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
15. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the Campaign.
16. By entering the Campaign, all Participants and Winners agree to be bound by these terms and conditions which will be interpreted by the Promoters, whose decision regarding any dispute will be final and binding and no correspondence will be entered into regarding the decision.?
17. Please refer to the website to ascertain the number of gifts available during the Campaign period. Eligibility for the Incentive is determined on a first-come, first-served basis, subject to availability while Incentive stocks last.
18. To avoid disqualification, please ensure that your tyre fitment sales representative promptly registers your purchase of four or more Dunlop SUV tyres. Additionally, verify that your correct details and mobile number are accurately entered during the registration process for the Dunlop Sure Tyre insurance.
19. Qualification for the Promotion:
    1. In order to qualify and participate in the SUV Retail Campaign, the participant must meet the following criteria:
       1. Be eighteen (18) years or older at the time of entering the Campaign within the Republic of South Africa, Lesotho, or Swaziland (in possession of a valid South African, Lesotho or Swaziland ID book or card).
       2. Have purchased 4 or more qualifying Dunlop SUV tyres and registered for Dunlop Sure Tyre Insurance only at an authorised Dunlop Branded Store (Dunlop Zone, Dunlop Express or Dunlop Commercial) during the Campaign period.
       3. Have a valid Driver’s licence.
       4. Have a valid email address and cell phone number.
20. Process Mechanic:
    1. Registration: Participants must register for the Dunlop Sure Tyre Insurance.
    2. SMS Notification: Upon registration for Dunlop Sure Tyre Insurance, all eligible participants shall receive an SMS with a link to a form which must be completed with their physical address. Failure to provide these details before stock depletion will result in a disqualification from the Incentive.
    3. Delivery Arrangement: Upon completion of the form, the Promotor and/or it nominated representatives shall contact the Participant to arrange delivery. If the Promotor and/or its nominated representatives is unable to successfully arrange delivery after 3 attempts, the Incentive shall be forfeited.
21. You are not eligible to participate in this Campaign if:
    1. You are a director, member, partner, employee, agent, or consultant of the Promoter, its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the Campaign.
    2. You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons specified in 21.1 above.?
22. The Promoter shall have the right to change or terminate the promotional Campaign immediately and without notice. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional Campaign and acknowledge that they will have no recourse against the Promoter or its agents.
23. Neither the Promoter, its agents, its associated companies, nor any directors, officers, or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential, or otherwise arising from any cause whatsoever, which may be suffered by the participant.
24. In the event that the Incentive is not available despite the Promoter's reasonable endeavours to procure the Incentive, the Promoter reserves the right to substitute Incentives of equal value.
25. The Promoter assumes no liability whatsoever for any entry that has been omitted from participation for any reason whatsoever. The Promoter is not liable for any technical failures affecting the participation and/or redemption of the Incentive.
26. The winner shall accept the elected Incentive as presented, subject to any terms and conditions of the Incentive.
27. Your privacy is very important. the Promoter will use reasonable efforts to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. You agree to provide the Promoter with accurate and current information and to maintain and update such information when necessary. The information collected by the Promoter may be used to send you information about products, services, and special offers that may be of interest or value to you. The information may also be processed by the Promoter, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.
28. The winner agrees to the publishing of your personal details, including but not limited to Your name, surname, photograph, social media handles, and location on the promoter’s website, social media accounts, and other marketing material.
29. The winner agrees to have your photograph taken at the time of handover of the Incentive.
30. You acknowledge that any information supplied to the Promoter in terms of these Terms and Conditions is provided voluntarily.
31. By submitting any information to the Promoter in any form you further acknowledge that such conduct constitutes an unconditional, specific, and voluntary consent to the processing of such information by the Promoter under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
32. Unless you have consented, the Promoter will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify the Promoter from any unintentional disclosures of such information to unauthorized persons.
33. Should you believe that the Promoter has utilised your personal information contrary to applicable law, you shall first resolve any concerns with the Promoter. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.
34. You can choose to be excluded from direct marketing by notifying the Promoter in writing or by registering a block on any registry which the Promoter is bound by law to recognise. the Promoter will not charge you a fee to update this request on its systems. The Promoter will give effect to any changes requested by you as soon as reasonably possible.
35. These Terms and Conditions are available on our website at www.dunloptyres.co.za/terms-and-conditions

Buy 4 Dunlop Taxi Tyres and walk away with a KFC meal voucher.

1. The promoter of the competition is SUMITOMO RUBBER SA (PTY) LTD - SRSA (SRSA) ("the Promoters").?
2. The name of the competition is “DUNLOP TAXI TYRE PROMOTION" ("the Competition").
3. The Competition will run from 1 JUNE 2024 until 31 JULY 2024, subject to KFC meal voucher availability.
4. Participants will qualify after purchasing four (4) Dunlop Taxi Tyres at any participating authorised Dunlop Branded Store, subject to availability of KFC meal vouchers.
5. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
6. The prize is not exchangeable for cash and is not transferable.
7. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors, and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this promotion and/or use of the KFC meal vouchers.
8. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Giveaways or these rules.
9. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
10. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
11. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
12. The Promoter reserves the right in its absolute discretion to disqualify any participant that has a debt review/criminal record.
13. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
14. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.
15. By entering the Competition, all Participants and Winners agree to be bound by these terms and conditions which will be interpreted by the Promoters, whose decision regarding any dispute will be final and binding and no correspondence will be entered into regarding the decision.
16. Qualification for the Promotion:
    1. In order to qualify and participate in the DUNLOP TAXI TYRE PROMOTION, the participant must meet the following criteria:
       1. Be eighteen (18) years or older at the time of entering the competition within the Republic of South Africa, Lesotho, or Swaziland (in possession of a valid South African, Lesotho or Swaziland ID book or card).
       2. Have purchased 4 x Dunlop Taxi tyres only at an authorised Dunlop Branded Store (Dunlop Zone, Dunlop Express, Dunlop Container/BIB or Dunlop Commercial) during the competition period.
       3. Have a valid Driver’s licence.
       4. Have a valid email address and cell phone number.
17. You are not eligible to participate in this competition if:
    1. You are a director, member, partner, employee, agent, or consultant of SRSA, its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the competition.
    2. You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons specified in 17.1 above.
18. The Promoter shall have the right to change or terminate the promotional competition immediately and without notice. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional competition and acknowledge that they will have no recourse against the Promoter or its agents.
19. Neither the Promoter, its agents, its associated companies, nor any directors, officers, or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential, or otherwise arising from any cause whatsoever, which may be suffered by the participant.
20. In the event that the prize is not available despite the Promoter's reasonable endeavours to procure the prize, the Promoter reserves the right to substitute prizes of equal value.
21. The Promoter assumes no liability whatsoever for any entry that has been omitted from participation for any reason whatsoever. The Promoter is not liable for any technical failures affecting the participation and/or cash/voucher redemption of the giveaway.
22. The winner shall accept the elected giveaway as presented, subject to any terms and conditions of the giveaway.
23. Your privacy is very important. SRSA will use reasonable efforts to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. You agree to provide SRSA with accurate and current information and to maintain and update such information when necessary. The information collected by SRSA may be used to send you information about products, services, and special offers that may be of interest or value to you. The information may also be processed by SRSA, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.
24. You acknowledge that any information supplied to SRSA in terms of these Terms and Conditions is provided voluntarily.
25. By submitting any information to SRSA in any form you further acknowledge that such conduct constitutes an unconditional, specific, and voluntary consent to the processing of such information by SRSA under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
26. Unless you have consented, SRSA will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify SRSA from any unintentional disclosures of such information to unauthorized persons.
27. Should you believe that SRSA has utilised your personal information contrary to applicable law, you shall first resolve any concerns with SRSA. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.
28. You can choose to be excluded from direct marketing by notifying SRSA in writing or by registering a block on any registry which SRSA is bound by law to recognise. SRSA will not charge you a fee to update this request on its systems. SRSA will give effect to any changes requested by you as soon as reasonably possible.
29. These Terms and Conditions are available on our website at www.dunloptyres.co.za/terms-and-conditions

Buy 4 Dunlop SP TOURING R1L tyres and stand a chance to win R5000 cash

1. The promoter of the campaign is SUMITOMO RUBBER SA (PTY) LTD - SRSA (SRSA) ("the Promoters").
2. The name of the campaign is “MAKE EXTRA MEMORIES WITH R5000" ("the Campaign").
3. The campaign will run from 2 September 2024 until 31 October 2024.
4. Participants will qualify after purchasing 4 (four) Dunlop SP TOURING R1L tyres at any participating authorised Dunlop Branded Store.
5. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
6. The prize is not transferable.
7. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors, and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this promotion.
8. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Giveaways or these rules.
9. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
10. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
11. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
12. The Promoter reserves the right in its absolute discretion to disqualify any participant that is under debt review or sequestration.
13. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
14. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.
15. By entering the Campaign, all Participants and Winners agree to be bound by these terms and conditions which will be interpreted by the Promoters, whose decision regarding any dispute will be final and binding and no correspondence will be entered into regarding the decision.
16. Qualification for the Promotion:
    1. In order to qualify and participate in the SP TOURING R1L campaign, the participant must meet the following criteria:
       1. Be eighteen (18) years or older at the time of entering the campaign within the Republic of South Africa, Lesotho, or Swaziland (in possession of a valid South African, Lesotho or Swaziland ID book or card).
       2. Have purchased 4 x SP TOURING R1L tyres only at an authorised Dunlop Branded Store (Dunlop Zone, Dunlop Express, Dunlop Container/BIB or Dunlop Commercial) during the campaign period.
       3. Have a valid Driver’s licence.
       4. Have a valid email address and cell phone number.
       5. Have a valid Savings/Cheque Bank account.
    2. Entry Mechanic:
       1. Consumer to scan QR code on the Countercard in your store OR go to the Dunlop Tyres website to access the “Make EXTRA Memories with R5000” Dunlop digital platform.
       2. Consumers will be required to complete their details on the digital platform. Counter Sales Rep to ensure that consumers fill in their correct details.
       3. Consumer to upload their invoice and correct contact details (email and mobile number) to qualify. No other form of entry will be permitted.
       4. There will be one R5000 cash back winner chosen for purchases made every day during the promotion. (Sunday Excluded)
       5. Consumers who have been selected as winners of the prize will be notified within 7 days of purchase via SMS.
       6. If the consumer cannot be successfully contacted following all reasonable and diligent attempts to do so, the Promoter reserves the right to draw another individual in substitution thereof after seven (7) working days.
       7. Should the consumer be unable to claim their giveaway within thirty (30) days of receipt of notification to claim the giveaway, the giveaway will automatically be forfeited to the Promoter.
    3. Failure of a consumer to satisfy all the requirements above will result in automatic disqualification from the giveaway.
17. You are not eligible to participate in this competition if:
    1. You are a director, member, partner, employee, agent, or consultant of SRSA, its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the campaign.
    2. You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons specified in 17.1 above.?
18. The Promoter shall have the right to change or terminate the promotional campaign immediately and without notice. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional campaign and acknowledge that they will have no recourse against the Promoter or its agents.
19. Neither the Promoter, its agents, its associated companies, nor any directors, officers, or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential, or otherwise arising from any cause whatsoever, which may be suffered by the participant.
20. In the event that the prize is not available despite the Promoter's reasonable endeavours to procure the prize, the Promoter reserves the right to substitute prizes of equal value.
21. The Promoter assumes no liability whatsoever for any entry that has been omitted from participation for any reason whatsoever. The Promoter is not liable for any technical failures affecting the participation and/or cash redemption of the giveaway.
22. The winner shall accept the elected giveaway as presented, subject to any terms and conditions of the giveaway.
23. Your privacy is very important. SRSA will use reasonable efforts to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. You agree to provide SRSA with accurate and current information and to maintain and update such information when necessary. The information collected by SRSA may be used to send you information about products, services, and special offers that may be of interest or value to you. The information may also be processed by SRSA, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.
24. The winner agrees to the publishing of your personal details, including but not limited to Your name, surname, photograph, social media handles, and location on the promoter’s website, social media accounts, and other marketing material.
25. The winner agrees to have your photograph taken at the time of handover of the giveaway.
26. You acknowledge that any information supplied to SRSA in terms of these Terms and Conditions is provided voluntarily.
27. By submitting any information to SRSA in any form you further acknowledge that such conduct constitutes an unconditional, specific, and voluntary consent to the processing of such information by SRSA under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
28. Unless you have consented, SRSA will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify SRSA from any unintentional disclosures of such information to unauthorized persons.
29. Should you believe that SRSA has utilised your personal information contrary to applicable law, you shall first resolve any concerns with SRSA. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.
30. You can choose to be excluded from direct marketing by notifying SRSA in writing or by registering a block on any registry which SRSA is bound by law to recognise. SRSA will not charge you a fee to update this request on its systems. SRSA will give effect to any changes requested by you as soon as reasonably possible.
31. These Terms and Conditions are available on our website at www.dunloptyres.co.za/terms-and-conditions.

Buy 2 or more Dunlop tyres to redeem your R400 off discount voucher of your total purchase

1. The promoter of the campaign is SUMITOMO RUBBER SA (PTY) LTD - SRSA (SRSA) ("the Promoters").
2. The name of the campaign is “ASTRON ENERGY 2024 SUMMER CAMPAIGN" ("the Campaign").
3. The campaign will run from 22 November 2024 until 09 January 2025.
4. Participants holding vouchers may only qualify to use them after purchasing 2 (two) or more Dunlop tyres at any participating authorised Dunlop Branded Store.
5. The voucher may not be redeemed in conjunction with any ongoing promotions, discounts, or sales on Dunlop products.
6. All unredeemed vouchers will expire on 1 March 2025.
7. All information relating to this promotion and published on any promotional or advertising material, forms part of these terms and conditions.
8. The voucher is transferable to a friend or family member subject to the prize winner being present when the voucher is being redeemed.
9. The voucher is not exchangeable for cash.
10. Participants hereby indemnify and hold harmless the Promoter, its Directors, members, agents, advisors, suppliers, partners, employees, sponsors, and consultants to the fullest extent allowed in law, against any claims arising howsoever from their participation in this promotion.
11. These rules shall be governed by the laws of the Republic of South Africa. The participant consents to the non-exclusive jurisdiction of the Magistrates Court, in respect of all matters arising out of or in connection with the Giveaways or these rules.
12. If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.
13. It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act No. 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.
14. The Promoter reserves the right in its absolute discretion to disqualify any participant if it has reasonable grounds to believe that a participant has breached any of the terms and conditions, any applicable law (including Copyright Law) or has otherwise infringed the intellectual property of any other person.
15. The Promoter reserves the right in its absolute discretion to disqualify any participant that is under debt review or sequestration.
16. Each Participant acknowledges and agrees that any failure to comply with the Terms and Conditions could lead to the Promoter disqualifying that person, without the Promoter having to furnish reasons in any form, for such disqualification or granting any opportunity for challenge.
17. By entering, a Participant acknowledges that personal information about the Participant will only be shared with the Promoter and their nominated agents to the extent necessary to conduct the campaign.
18. By entering the Campaign, all Participants and Winners agree to be bound by these terms and conditions which will be interpreted by the Promoters, whose decision regarding any dispute will be final and binding and no correspondence will be entered into regarding the decision.
19. Qualification for the Promotion:
    1. In order to qualify and participate in the ASTRON ENERGY 2024 SUMMER CAMPAIGN, the participant must meet the following criteria:
       1. Be eighteen (18) years or older at the time of entering the campaign within the Republic of South Africa, Lesotho, or Swaziland (in possession of a valid South African, Lesotho or Swaziland ID book or card).
       2. Have purchased 2 (two) or more Dunlop tyres only at an authorised Dunlop Branded Store (Dunlop Zone, Dunlop Express, Dunlop Container/BIB or Dunlop Commercial) during the campaign period.
       3. Have a valid Driver’s licence.
       4. Have a valid email address and cell phone number.
    2. Process Mechanic:
       1. Dunlop voucher winners will receive a congratulatory SMS/Email from GoRhino containing all terms and conditions for the redemption of the voucher and a link to an online Dunlop dealer locator.
       2. The redeeming customer shall present the GoRhino voucher code to the counter staff at an authorised Dunlop Dealership, where the dealership will verify the validity of the voucher.
       3. Upon validation of voucher, the dealership shall apply the voucher discount value (R400) to the customers invoice for their purchase of 2 or more Dunlop branded tyres.
       4. There will be one R5000 cash back winner chosen for purchases made every day during the promotion. (Sunday Excluded)
    3. Failure to comply with all above requirements will result in a voucher not being enforced.
20. You are not eligible to participate in this campaign if:
    1. You are a director, member, partner, employee, agent, or consultant of SRSA, its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the campaign.
    2. You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons specified in 19.1 above.
21. The Promoter shall have the right to change or terminate the promotional campaign immediately and without notice. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional campaign and acknowledge that they will have no recourse against the Promoter or its agents.
22. Neither the Promoter, its agents, its associated companies, nor any directors, officers, or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential, or otherwise arising from any cause whatsoever, which may be suffered by the participant.
23. In the event that the voucher is not available despite the Promoter's reasonable endeavours to procure the voucher, the Promoter reserves the right to substitute vouchers of equal value.
24. The Promoter assumes no liability whatsoever for any entry that has been omitted from participation for any reason whatsoever. The Promoter is not liable for any technical failures affecting the participation and/or cash redemption of the giveaway.
25. The winner shall accept the elected giveaway as presented, subject to any terms and conditions of the giveaway.
26. Your privacy is very important. SRSA will use reasonable efforts to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. You agree to provide SRSA with accurate and current information and to maintain and update such information when necessary. The information collected by SRSA may be used to send you information about products, services, and special offers that may be of interest or value to you. The information may also be processed by SRSA, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.
27. The winner agrees to the publishing of your personal details, including but not limited to Your name, surname, photograph, social media handles, and location on the promoter’s website, social media accounts, and other marketing material.
28. The winner agrees to have your photograph taken at the time of handover of the giveaway.
29. You acknowledge that any information supplied to SRSA in terms of these Terms and Conditions is provided voluntarily.
30. By submitting any information to SRSA in any form you further acknowledge that such conduct constitutes an unconditional, specific, and voluntary consent to the processing of such information by SRSA under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
31. Unless you have consented, SRSA will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify SRSA from any unintentional disclosures of such information to unauthorized persons.
32. Should you believe that SRSA has utilised your personal information contrary to applicable law, you shall first resolve any concerns with SRSA. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.
33. You can choose to be excluded from direct marketing by notifying SRSA in writing or by registering a block on any registry which SRSA is bound by law to recognise. SRSA will not charge you a fee to update this request on its systems. SRSA will give effect to any changes requested by you as soon as reasonably possible.
34. These Terms and Conditions are available on our website at www.dunloptyres.co.za/terms-and-conditions.